Eric Tjoeng: Top Australian SME Business Advisors to watch in 2024 | The Entrepreneur World – May 2024
Eric Tjoeng: Top Australian SME Business Advisors to watch in 2024 | The Entrepreneur World – May 2024
An exceptional Small Medium Enterprises (SME) Business Advisor has the zeal to take his/her business client to great heights and create an organisation that inspires innovation, dedication, growth, sustainability and be exit ready. The zeal to make the complex simple, be proactive, adapt and flourish.. A great example of such SME Advisor is Eric Tjoeng, the Founder and CEO of Business Growth and Exit Specialists Pty Ltd (BGES). He is a passionate, creative and adaptive leading SME business advisor who has helped numerous Small and Medium Enterprises to achieve their goals by being a part of their team and bringing in independent views and expertise to produce remarkable results. Eric has great knowledge of Business Strategy, Acquisition, Growth, Future Proofing and Exit, which he combines with his proven methodology, years of experience, the ability to make complex simple, being proactive, the agility to adapt and flourish to transform and get successful outcomes for his clients.
Inspiring Career Journey and the establishment of the firm
Eric Tjoeng started his career in 1981 with Deloitte in Sydney. He had a long and successful career where he took Senior Management and General management roles in top multinational companies in Australia including Avis Budget Group and, Astre Automotive Group before joining CAD Partners, a leading SME Business Advisory/Financial Control Firm with over 60 Partners in Australia and New Zealand as a Partner in 2005. There, over the course of years, he received honorable posts and awards like “Australia and New Zealand Partner of the Year”, “Best Performer”, “Marketer of the Year”, “Team Player of the Year” and “Community Contribution Award” and became the Joint CEO. He founded Business Growth and Exit Specialists Pty Ltd in 2015. The inspiration to start this management consultancy firm was from the knowledge that his friends owned and ran SMEs and faced numerous challenges while doing so with cash flow, profit, and sustainability and struggled to make a decent living. They didn’t have the time or resources to access industry-leading experts or implement game-changing methodologies. His vision was to make the biggest positive impact on SME owners’ lives by leveraging the same creative and evidence-based holistic strategies as large corporations and the zeal to make the complex simple..
Navigating the Challenges by Leveraging the Strategy Based Proven Methodology
Expressing his views on the many challenges faced by small and medium-sized enterprises (SMEs), Eric says, “Many SME business owners do not realise the importance of having a clear business strategy for the short, medium, and long term as a business and financial roadmap to achieve positive results. They often require assistance in developing such a strategy and obtaining the resources and knowledge needed to implement the necessary actions to transform and enhance their business.” “Running a business without a clear business strategy to address and adapt to economic conditions, market trends, customer preferences, competition, rapid technological advancements, government regulations, and the constantly changing international politics and economy is like entering a battle without proper weaponry.” says Eric. They are often unaware that there are strategy-based business advisory firms, such as Business Growth and Exit Specialists, available to assist SMEs in achieving success in their business endeavors.”
Eric and the BGES Track Record
Business Growth and Exit Specialists Pty Ltd. is an efficient one-stop-shop business growth and exit service provider for Small and Medium Enterprises with a strong track record of achieving outstanding results, such as helping businesses to be included in the BRW Top 100 Fast Starters List and business awards winners. The company helps SME clients become smart, successful, and sustainable businesses both today and in the future. Eric has been acknowledged as one of the 10 Australian Business Strategists & Experts to Watch in 2021 by the Australian Business Journal. Furthermore, Business Growth and Exit Specialists Pty Ltd has also been named as the Top 10 Strategic Planning Services Company in Australia in 2023 by Business Management Review.
Alistair Robertson, Managing Director of 32 Degrees Building Pty Ltd, stated:
“After previously receiving assistance from a few organisations and not achieving the desired business outcomes, we engaged Eric from Business Growth and Exit Specialists Pty Ltd to help grow our business and improve our profit, cash flow, and business value. Eric has been working as part of our team and using his holistic approach to implement his proven methodology to grow and improve our business. By fine-tuning our Growth Strategy and Business Model, creating a clear Financial Road Map, improving our Marketing/Sales, Financial Control, Human Resources, Operational Efficiency, and Customer Service, we have increased our revenue fourfold, consistently achieved seven-figure profits (even during the recent pandemic), and improved our cash flow. We have also had the satisfaction of winning business awards. For small and medium-sized business owners who are serious about taking their business to the next level in a practical and sustainable way, we would recommend Eric and his team to partner with you on this rewarding journey.”
Lina Tjoeng, Managing Director of MLC Lawyers said:
“As our business advisor and mentor, Eric’s assistance has been invaluable with our journey to becoming a Smart Business of today and tomorrow. This strategic approach to business growth has been a heaven sent and has led to many achievements; including winning the 2022 Australian Small Business Champion Awards for Legal Services, the 2022 Western Sydney Awards for Business Excellence in Small Business, the 2020 Fairfield City Business Person of the Year Award, 2017 and 2019 Fairfield City Award for the Most Outstanding Professional Services. His holistic and pragmatic approach to business building and his strategy to future proof our business, while remaining relevant to our clients has proven to be priceless.I have no hesitation to recommend Eric to business owners who are serious about growing and future proofing their businesses.”
A Bouquet of Services
Business Growth and Exit Specialists Pty Ltd. is very holistic in advisory service. The firm’s key services are –
- Board Advisor/Business Advisor – Focusing on Achieving Desired Outcomes
Providing a highly qualified and experienced external Board Advisor/Business Advisor, a very powerful way for business owners/senior management teams to grow, future-proof, and or exit the business effectively. He/she will provide the strategic advice and complementary skills required to assist your business in producing excellent outcomes and ensuring sustainability.
- Business Manager – Focusing on Improving Business Efficiency and Outcomes
Getting the right help from a highly qualified and experienced business manager in all areas of business cost-effectively enhance the organisation’s business performance.
- CFO/Accountant/Bookkeeper – Show Me the Money
Business Financial Control and Compliance are critical elements of business success and sustainability. The company works with the clients to produce timely and accurate financial/management reports, fulfilling the compliance requirement (BAS and Taxation), advising how the business is performing, and formulating actions to improve the client’s business financial performance. Apart from helping its clients with revenue, profit, cash flow, and business value improvement, as well as preparing them for business exit, it also prioritises “Future-proofing” the clients’ businesses. This is a crucial aspect of its services and beliefs, supported by its innovative methodology and experienced partners.
Team and Work Culture
At Business Growth and Exit Specialists Pty Ltd Eric has a team of talented and hard-working team members. Each member of the team has his/her own expertise and experience. They possess a clear understanding of their roles and effectively utilise them both internally and with clients to achieve the desired outcomes. He adds that mentoring and regular team discussions regarding trends, new innovations, challenges, and solutions help develop the talent and knowledge in the team.
Implementation of Technology and the Firm’s Success
In recent times, technology has been a part of every business transformation process. Talking about the use of technology, Eric mentions that part of their holistic business advisory to SMEs is leveraging advanced cloud-based technology and AI as appropriate to enhance productivity and effectiveness. With regards to the balance between the need to innovate and taking risks to maintain stability and profitability, they ensure that they allocate time to innovate and take calculated risks to progress and maintain stability and profitability. The future of the company’s success is important. To maintain that success, it always looks out for new trends, technology, and government regulations to innovate and adapt its services.
Philosophy & Beliefs
Eric firmly believes in lifelong learning and the passion to produce the best outcomes for clients reflect his philosophy, and it is reflected in the company’s vision. He also ensures that they only have team members who embrace that philosophy to be part of the great team.
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